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Claim Center Telephone Numbers - Unemployment Insurance

The Division of Unemployment Insurance conducts almost all business by telephone.  Claims may be filed by telephone or you may choose to file your claim online.

If you live in a state other than Maryland and do not normally commute to Maryland to work, you must file your claim in an office that is located in your state of residence. Please check your local state of residence telephone book for information.

All Claim Centers take claims by telephone only, every Monday through Friday, excluding State holidays. Hours of operation are Monday through Friday 8:00AM ET to 4:00PM ET. Please file your claim in the claim center located closest to your home.
Effective August 1, 2016, the telephone hours of operation for the Unemployment Insurance Claim Centers will be 8:00 AM - 2:00 PM.

If you want general information about unemployment insurance, click on Unemployment Insurance home page.

If you want information on an existing claim or to file your weekly claim certification (request for payment) over the telephone, you must call one of the numbers listed under Claimant Information Service at the bottom of this page.

Download the Claim Center information (PDF).

UI Claim Center Phone Number to File a Claim Areas Served
College Park Claim Center 301-313-8000
(toll free in MD only)
Calvert County
Charles County
Montgomery County
Prince Georges County
St. Mary's County
Cumberland Claim Center 301-723-2000
(toll free in MD only)
Allegany County
Frederick County
Garrett County
Washington County
Salisbury Claim Center 410-334-6800
(toll free in MD only)
Caroline County
Dorchester County
Kent County
Queen Anne's County
Somerset County
Talbot County
Wicomico County
Worcester County
Towson Claim Center 410-853-1600
(toll free in MD only)
Anne Arundel County
Baltimore City
Baltimore County
Carroll County
Cecil County
Harford County
Howard County
Solicitud de beneficios del desempleo para la población de hable español - 301-313-8000 o 1-877-293-4125 (gratis solo en Maryland)

Claimant Information Service
All informational telephone calls, such as finding out the status of your unemployment insurance claim, should be directed to the Claimant Information Service.
Call one of the numbers listed below to file your weekly claim certification (request for payment) over the telephone.

  • Calling from the Baltimore area or out of state
    410 - 949 - 0022
  • Calling from Maryland but outside of the Baltimore area
    1 - 800 - 827 - 4839
  • For Hearing Impaired Only
    For Maryland Relay dial 711